Frequently asked questions

Find answers to your questions here

FREQUENTLY ASKED QUESTIONS

Take a look through the questions we get asked the most and see if they can answer any questions you may have.



Carer FAQs


Q
A

Do you get paid mileage?

Yes. You are paid mileage and you can also claim further money back from the government every April.


Q
A

Is it a zero hour contract?

Yes. Our contracts are zero hours, although with working within the care sector there are hours available. 


Q
A

Do we get paid holiday?

Yes, you do get paid holiday, your entitlement depends on how many hours you’ve worked over the previous 12 weeks of employment.


Client FAQs


Q
A

Can we pay our bills via Direct Debit?

Yes. Our preferred method of payment is Direct Debit. You are still able to pay via cash or cheque to the office.


Contact Us
Enter your details:
Please select your preferred time to talk: